Michael S Novilla
Born on April Fools Day in St. Pete, Florida, I’ve always loved learning, exploring, and making things better. Since completing my MBA in 1993, I’ve bought, renovated, and leased over a hundred historic buildings. Along the way, I realized my hometown deserved a unique event space, so I built a world class venue called NOVA 535, which I’ve run since 2008. In the process, I developed “The NOVA Way”, a system of continuous improvement for business.
In 2009, needing the company of like-minded folks, I created the Entrepreneur Social Club, a network of business owners from around the world who meet every Thursday to collaborate, mentor, and share knowledge. Now, traveling around the world (72 countries and counting), I’m using the expertise I’ve gained from throwing over a thousand 5 star weddings, parties, and events to consult with business owners worldwide, showing them how to achieve world class service and operations in their business. My first book “It’s 5AM Go Home!” gives step by step guidance on how to throw amazing events, and the soon to be launched Customer Service College will provide formal coursework for business owners who want to achieve 5 star service.
I’ve discovered we all face the same problems, and that when we work together, we all win. So let’s work together!
Connecting People. 20,000+ contacts world-wide and growing!
Construction: 20+ years hands on experience with electrical, plumbing, HVAC, irrigation, landscaping, concrete, roofing, brick working, lighting, sound and video systems, demo and construction design.
Customer Service: Hosted over 1,000 5-Star Weddings and Events. Expert understanding of Body Language, Customer Wants, Needs, Moods, Expectations and how to navigate Language Barriers. and Difficult Customers.
Environment Awareness and Design: Lighting, Sound, Temperature, Cleanliness, Presentation, and Design to all harmonized to create that perfect “Vibe.”
Mentoring: Connecting and mentoring Entrepreneurs since 2009 via weekly ESC meeting.
Real Estate Redevelopment: Purchased, renovated and managed 100 rental units for over 20 years. Also a Florida Lic R.E. Broker since 1989.
World Travels: 72 countries visited on 6 continents, and counting:
Argentina, Australia, Austria, Bahamas, Belarus, Brazil, Brunei, Bosnia, Bulgaria, Cambodia, Canada, Cayman Islands, Chile, China, Columbia, Costa Rica, Croatia, Czech Republic, Denmark, Easter Island, Ecuador, England, Estonia, Finland, France, Galapagos Islas (Baltra, Santa Cruz, Isabela, Cristobal), Germany, Greece, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Macau, Madagascar, Malaysia, Mexico, Monaco, Myanmar, Nepal, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Reunion Island, Romania, Russia, Scotland, Sicily, Singapore, Slovakia, Spain, Switzerland, Taiwan, Thailand, Ukraine, United Arab Emirates, United States, Uruguay, Vatican City, Vietnam, Virgin Islands – US and British.
My Social Channels
Companies and Projects
At historic, Downtown St. Pete venue NOVA 535, we love creating 5-Star Weddings and Events just the way YOU want! That’s the NOVA Way.
Entrepreneur Social Club
Join Entrepreneurs, Business Owners, Mentors, Startups; Positive People looking to connect and improve themselves. Founded January 2009, the Entrepreneur Social Club [tm] meets every Thursday night, usually at historic venue NOVA535.com, in beautiful Downtown St. Pete, Florida.
It's 5AM, Go Home!
Planning a Wedding, Party or Event? Want 5-Star Reviews? Read my Entertaining, Step-by-Step Guide Book: It’s 5 am Go Home! How To Throw Weddings, Parties and Events So Good, Your Guests Won’t Leave!
Discover only the Best Locally Owned, Places to Go, Things to Do and People to Meet, in beautiful Downtown St. Pete, Florida.
Showcasing the incredible Street Art Murals and Graffiti Art in sunny St. Pete, Florida.
Customer Service College
The premier online training and hands on source for customer service professionals.
Reviews of the World’s Best and Worst Restrooms! PoopScoop@Shite.Show
Novaween is St. Pete’s Favorite, Adults Only, Halloween Costume Party. Since 2007.